Support

Our commitment to your success

Exceptional customers deserve exceptional service. At ELEMENTS you will never have to talk to a call center agent but will always talk to an ELEMENTS professional – up close and personal. With years of experience in designing, developing, installing and supporting all kinds of IT environments and solutions, we‘ve seen it all – and fixed it all.

Get Teamviewer (Win) Get Teamviewer (Mac)

How to reach us

The easiest and fastest way to reach our technical support team:
service@elements.tv

In case of an emergency you can reach us by phone:
Europe: +49 211 749 5350

Regular technical support hours:
USA: Mon-Fri 8:00am to 5:00pm PST
Europe: Mon-Fri 9:00 to 18:00 CET

Glossar

COBIT

COBIT ist ein international anerkanntes Rahmenwerk für das Management und die Governance von Informationstechnologie. Es bietet ein umfassendes Regelwerk von Prinzipien, Praktiken und analytischen Instrumenten und Modellen zur Steuerung der unternehmensweiten IT.