Support

Our commitment to your success

Exceptional customers deserve exceptional service. At ELEMENTS you will never have to talk to a call center agent but will always talk to an ELEMENTS professional – up close and personal. With years of experience in designing, developing, installing and supporting all kinds of IT environments and solutions, we‘ve seen it all – and fixed it all.

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How to reach us

The easiest and fastest way to reach our technical support team:
support@elements.tv

In case of an emergency you can reach us by phone:
Europe: +49 211 749 5350
USA: +1 818 806 8960

Regular technical support hours:
USA: Mon-Fri 8:00am to 5:00pm PST
Europe: Mon-Fri 9:00 to 18:00 CET